Our goal is to offer you the best shipping options and we strive to provide you with services of the highest level.
In general, shipments are in transit for: 7 - 12 working day (Monday to Friday); Urgent Shipping: 3-7 working day(Dispatch on the same day as the order placement).
Free Shipping order over $29.99
Standard Shipping $3.99
Order cut off time will be 08:00 PM Australia Standard Time . Order handling time is 2 - 3 business days (Monday to Friday).
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@novaavenue.shop.
We may also have to take into account unforeseen circumstances such as natural disasters, holidays, adverse weather conditions, etc. that may delay the shipment of your order. For these reasons alone, we cannot guarantee an exact delivery time for your order. Beyond that, you can rest assured that your package will be delivered to you!